Better Life

When Your Friends Let You Down

There’s nothing quite as hurtful as when someone you love disappoints you, and when your friends let you down, it can feel like your whole world is falling apart. If you’ve ever been bruised by a broken friendship, this is one post you won’t want to miss!

What is it about female friendships that can send us right back to junior high? Most of the time I tend to think that at 37 years old, I am well past all that girl drama. I have lots of wonderful acquaintances, but only a very small handful of people I would consider my close friends and my “people.”

Those are the ones I trust completely, the ones I can pour my heart out to, the ones who I know will be there for me no matter what, and the ones who are immune to all the jealousy and pettiness and cattiness that so often crops up between us women. They are the ones for which no explanation is necessary when we haven’t talked for a while, the ones who can pick up exactly where we left off as if no time has passed. The ones who understand that life gets crazy sometimes, and don’t take it personally.

They are the ones who won’t ever let me down.

Except, of course, when they do.

What then?

Not so long ago I found myself in this exact situation. One of my very closest friends was suddenly not so close anymore, and I had no idea why. For a while, I tried to blow it off, to brush away that gnawing gut feeling that something wasn’t quite right. And then, when the feeling didn’t go away, I even called to apologize. I told her I wasn’t sure what I had done, but it just felt like something wasn’t right, and that I was genuinely sorry for anything I may have done that had caused the rift I was feeling. She laughed it off and assured me that it was nothing, but still, the uneasiness lingered.

I wondered if I might just be paranoid.

But as time went on, it became more and more clear that I wasn’t just being paranoid. The uneasiness remained and instead, this friend, the one I had trusted and leaned on, admired and looked up to, stayed up until all hours talking to, the one I would do anything for, was quite clearly no longer interested in my friendship. She stopped responding to emails and text messages and suddenly no longer had time to chat, even though I could see from her social media posts that she was making time for lots of other friends.

And then, at the moment I needed her most, she completely let me down. I had reached out to ask for help on a project that was very important to me, sent her both a long email explaining what was going on and two text messages asking her to check her email. She ignored them all.

It crushed me.

All at once, I felt like I was 14 years old again. I replayed every conversation, every email, every text message over and over again in my head. I cried. Then I got angry. Then I cried some more. What had I done?

Finally, feeling completely lost, I called my friend Edie to talk about it. As my accountability partner, I knew she would probably have some good advice. If nothing else, she would be a shoulder to cry on. I half hoped she would commiserate with me and reassure me that this other friend was just a jerk and I would be perfectly justified to never speak to her again.

But that’s not quite what happened.

While she did commiserate and fully understand exactly why I so was hurt and angry, her advice took me completely off guard.

“I think you should give her grace,” she said quietly.

Every part of me protested. “But she is the one who should apologize! She is the one who hurt me! She doesn’t deserve grace!”

“No, she doesn’t,” Edie agreed. “But neither do we.”

Oh.

Chagrined and humbled, I promised to try to give grace, even if I didn’t feel like it. And wouldn’t you know it? Not 24 hours later, an opportunity arose. The friend who had let me down now needed me.

Friends, I had to dig deep. The last thing on earth I felt like doing was helping the friend that had just wounded me without an ounce of remorse or a word of apology.

But I did it anyway.

And you know what? It didn’t fix our damaged friendship. There was no dramatic change of heart, no “aha” moment, no tearful reconciliation. Just the opposite, in fact—in the time since, she has let me down several more times, and I have simply had to come to terms with the fact that our friendship will probably never again be what it once was.

But although it didn’t fix anything, it did make me feel better. It took away the bitterness that was filling up my heart and allowed me to let go of the hurt and anger I was feeling. It has also allowed me to have a lot more compassion, and to see that perhaps the problem isn’t something I’ve done, but maybe just a result of something she is going through.

It often takes a whole lot of effort and intentionality to be a good friend. It means being willing to put yourself out there and to risk being hurt. And, inevitably, because we are making ourselves vulnerable, there will be times where our friends disappoint us and let us down. They will hurt our feelings. They will annoy us. They will forget to show up or say something stupid, or make a decision we don’t agree with. They will be flawed and imperfect and inadequate. In other words, they will be human.

And although we may be justified in our anger or our hurt, the truth is that there have probably been plenty of times when we’ve been the ones to let our friends down, the ones who said something careless, the ones who didn’t come through, the ones in need of grace. At least I know I have.

In order to have a friend, we must BE a friend, and ultimately that means showing grace when our friends don’t come through the way we want them to. It means forgiving when necessary, looking for the good instead of the bad, and treating them the way we’d like to be treated, the way we’ve already been treated.

Even when we don’t feel like it.

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Ruth Soukup

Ruth Soukup is dedicated to helping people everywhere create a life they love by follwing their dreams and achieving their biggest goals. She is the host of the wildly popular Do It Scared podcast, as well as the founder of Living Well Spending Less® and Elite Blog Academy®. She is also the New York Times bestselling author of six books, including Do It Scared®: Finding the Courage to Face Your Fears, Overcome Obstacles, and Create a Life You Love, which was the inspiration for this book. She lives in Florida with her husband Chuck, and 2 daughters Maggie & Annie.

View Comments

  • Nope. As an older woman, I have learned to bless their future journey without me. Sometimes I even say to them in my mind "F#%£ OFF! No regrets.

  • So beautifully written and TRUE! Oh the perils of friendship...loving deeply means opening ourselves up to being hurt deeply. I hate that and sooooo can relate! What a beautiful story of leaning into the hard parts not because they deserve your grace, but offering it because it's who you are. Love you friend. xo

  • This is a great post! It's hard not to take something like this personally, and it IS heartbreaking (I've had this happen within my close-knit family). This advice is classic and so poignant. I will keep it in mind, always! <3

  • I have really enjoyed reading the comments, it has made me feel like I am most certainly not alone in this. i am trying to work towards a forgiveness that is very difficult, htank you all for sharing your comments on this difficult subject.

  • A former very close friend of mine placed my 22 year old in terrible danger a few years ago to the point of sitting on the fence of breaking the law. I think my situation is a little different and it took me about a year to get to a place of forgiveness even though it was never asked for and to have grace toward this person. I had to work through that it was freeing to me that I forgive and to have grace on her just like Jesus has grace on me. What Jesus did tell me is I did have to have her as a close friend. Being 50 years old, I never in a million years thought I would have had to walk that road and hope no one ever has to either. It was one of the most painful experiences in my life.

  • Oh, my goodness, Ruth! I could've totally written this post a couple of years ago. Still to this day, I wonder what happened with a really good blogging friend I had. It went down pretty much like you shared here. It broke my heart, and at first, I took all the blame on myself and thought I must be a pretty terrible friend. I was paranoid, too...and thought I was crazy! But slowly, I've been able to see that this is a pattern in that person's life, and there are some trust issues. As much as I still care and would like to be friends, I guess a one-sided friendship isn't really a friendship.

    Anyway, thank you for this post. It's a good reminder to extend grace even when it is difficult.

  • I am in the midst of this right now. In my case, I know what happened; it was a set of unfortunate circumstances that left her feeling hurt. But she won't even reply to messages or texts to try to talk it through. I've been especially hurt myself because I had a cancer scare (false alarm! Hallelujah!), and the most I got when I sent her a message was an "okay" to my request for prayer. When I sent an update about my referrals, I could see she got the message, but she didn't reply. When I sent her the message that it wasn't cancer, she sent me a happy little emoticon, but no words.

    It's really tough because I thought she was my closest friend, period. She's now acknowledging my social media comments on her activity, but that's as far as it has gone. My heart is heavy over this, but I'm trying hard to be low pressure but still open. Thank you for this encouragement. I needed the reminder that, whether this "fixes" anything, I need to be patient and kind.

  • I enjoyed your article. I thought I was the only person having problems making friends with other women. I think the older we get the harder it is to make good friendships. Unfortunately some people cannot be honest. In a perfect world there would be more honesty going around so we can be true in the way we relate to others.

  • What you describe here is exactly how I felt about you and I, and the friendship we once had.

  • I am at the point myself where I feel like I have some friends but none who are close. Also, I just had a friend do something that left me feeling betrayed. Like you said, Ruth, I decided I need to give her grace, but it's taking a while for me to actually feel like I've given her grace even though in my mind I want to. It's true some friends walk away and they can't tell you why. I did that to a friend once when I was going through a difficult time and I didn't want to hurt her feelings. The truth was though, I couldn't relate to her extremely high standards anymore and I knew she would disagree with me on so many things that we didn't have anything in common anymore. It was time to move on and I decided to work on the relationships I have that will potentially be supportive, fun, and devoted. Thanks for the article! It's awesome to hear other women being honest about this subject.

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Ruth Soukup

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